When a Fortune 50 retailer opened a new corporate campus designed to attract top talent, it partnered with KBS to embed autonomous cleaning technology into daily operations transforming facility services into a visible, innovation-driven experience.
The Challenge:
As the global retailer transitioned to its flagship campus, leadership set a clear goal: elevate cleaning standards while showcasing new technology that reflects the brand’s commitment to innovation.
Previous attempts to deploy robotic solutions had stalled due to vendor challenges. With a high-profile executive campus tour approaching, the organization needed a proven partner who could quickly stabilize deployment, validate solutions, and deliver a seamless, high-impact experience across the entire campus.
The Solution:
KBS implemented a robotics strategy designed to integrate autonomous cleaning technology across the new campus. KBS led a multi-manufacturer pilot across key buildings—leveraging a technology-agnostic approach to assess performance, usability, and environmental fit. Robots were deployed during daytime hours leading up to the tour—reinforcing the client’s innovation narrative. Following the pilot, KBS scaled robotics into daily janitorial operations. Autonomous scrubbers and vacuums now handle repetitive floor cleaning tasks, freeing associates to focus on high-touch areas such as offices, kitchens, and restrooms KBS implemented a robotics strategy designed to integrate autonomous cleaning technology across the new campus.
KBS led a multi-manufacturer pilot across key buildings—leveraging a technology-agnostic approach to assess performance, usability, and environmental fit. Robots were deployed during daytime hours leading up to the tour—reinforcing the client’s innovation narrative.
Following the pilot, KBS scaled robotics into daily janitorial operations. Autonomous scrubbers and vacuums now handle repetitive floor cleaning tasks, freeing associates to focus on high-touch areas such as offices, kitchens, and restrooms
Results:
Within six months, the deployment delivered powerful results.
- Deployed 50 autonomous robots across 14 buildings covering 2M+ sq. ft.
- Achieved 18.7% efficiency gains, reducing manual labor by thousands of hours
- Completed 73.5M sq. ft. of autonomous cleaning across locations
By seamlessly integrating robotics with a highly trained workforce, KBS elevated cleaning performance, delivering measurable efficiency gains alongside a modern, technology-forward environment aligned with the client’s goals.
