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Operations Support Specialist

Madison, AL
Full Time
Entry Level

Job Title: Operations Support Specialist

Department: Field Operations – LSS

Location: Madison AL

FLSA Classification: Non-exempt

Reports to: Site Manager / Zone Manager

Status: Full-time

Work Schedule: Monday - Friday

Work Shift: 8:00 am - 4:00 pm

Pay: $16.00 per hour

Position Summary

This position provides support to the on-site LSS Site Manager. Assists the Site Manager with

recruiting coordination, onboarding, site access badging, and related support that is necessary to

operate the site. The Operations Support Specialist may be required to work some nights,

weekends, and/or holidays to ensure sufficient staffing and smooth operation of the facility.

***$100 per referral once you are an employee of KBS***

Essential Duties and Responsibilities

Responsibilities may include but are not limited to:

Coordinate recruiting for the designated site to include communication with the KBS Recruiting Team

Assist with local job fairs and recruitment events

Place ads for staffing

Assist the Site Manager with onboarding of new employees

Maintenance of training and Site Manager’s employee files

Assist with uniform ordering and disbursement

Assist with overall building access for the team and building keys

Assist Site Manager with document creation and printing

Assist Site Manager with schedule adherence for reporting and task deadlines

Champion employee scheduling model

Assist Site Manager with maintaining compliance with all company policies and procedures

Provide the Site Manager with regular reporting on staffing deficiencies and recruitment needs

Work with client to provide all necessary information for site access badging, possibly including the use of client systems where required

Work with approved staffing vendors where applicable to ensure seamless site recruitment and staffing

Uphold all company business ethics requirements

Additional Duties and Responsibilities

Other tasks and projects deemed reasonable and reasonably requested by the Site Manager and/or customer


Knowledge of Microsoft Office, including Word, Excel, and PowerPoint


Bilingual in English and Spanish

Navigation and data entry into a tablet-based application

Ability to multitask

Ability to appropriately prioritize

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of the organization


Relationship management

Common Sense

Demonstrates integrity


High school diploma or equivalent


Minimum 2 years of experience in administrative support


The working conditions and physical environments described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements:

Regularly required to walk several miles each day and stand for significant parts of the day

Regularly required to sit; use hands to finger, handle, or feel and talk or hear, reach with hands and arms

Occasionally required climb or balance; stoop, kneel, crouch, or crawl and taste or smell

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus


Building and warehouse environment, which may include varying temperatures and moderate noise levels

Site environment may have varying workstations and varying interactions with customers and staff

Facilities are over a quarter-mile in length

Working conditions may include small spaces, dust, fumes/odors, hot/cold temperatures, inside/outside noise, vibration, standing on concrete for long hours, and wet or uneven surfaces

Travel: <5%

Madison, AL
Full Time
Entry Level